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FAQ – Frequently Asked Questions

 

Bookings

How do we Save the Date with Nicole Sarah?
After we meet and go over the options that best suit your needs, a photography agreement is signed. We ask for a 50% retainer to save the date, with the remainder of your package is due one month before your wedding day.
How far in advance should we book?
Since our calendar fills up quite quickly, it’s advisable to book your date as soon as you have your venue secured. This could be one year, or around 8 months before your wedding day. If your wedding is more than a year away, please let us know.

 

Engagement Sessions

Are Engagement Sessions included?
Engagement sessions are included in every wedding package! There is the option to swap your engagement session for extra coverage on your wedding day if you would like.
When should we have our Engagement Session?
Engagement sessions can be done any time, provided we have space on our calendar. We advise booking your session date tentatively as soon as your wedding day is booked. If you would like to use the photos for invitations, it’s good to have your engagement session at minimum, 5-6 months before your wedding day.
Is an Engagement Session necessary?
Nope! However, Engagement Sessions are a great way to get used to being in front of the camera, feel comfortable with your photographer, – and have a little fun!

 

Payment Options

What forms of payment are available?
To make things easy for you, we accept all methods of payment except for debit. Hello Westjet/Airmiles/Aeroplan points!

 

Albums

Who designs and selects the images for the Albums?
Nicole Sarah uses her professional artistry to determine which selection of images best tell the story of your day from the beginning to the end.
Can we add special letters, vows and other mementos to the album?
Absolutely! We go over all of these details after the wedding, when you’ve had some time to relax.
Can we order additional Albums at different sizes later on?
Yes! Depending on the size of the album you want, the pricing will be different. We send you several options. Extra albums would be invoiced separately when ordering.

 

Other Commonly Asked Questions

Do you have backup equipment?
Protecting your images and ensuring you receive quality images is non-negotiable. While equipment can fail, we do come prepared with extra camera bodies, memory cards and other equipment.

Do we meet again before the wedding?
It’s advisable that we meet at minimum one month before the wedding to go over final details like itinerary and locations so that we are organized, and so that you can focus on having a great time.

Will you have an assistant or second shooter?
Unless a wedding has 275 or more guests, or the bride and groom are getting ready an hour apart from each other it’s not necessary. On occasion, an assistant may be brought along to help carry equipment, set up, and organize during the day. This is typically only for large weddings.

Do you require a meal?
Yes please! No one likes a hangry wedding photographer. In all honesty, being on our feet for many hours during the day, trying not to miss a moment means that it’s difficult to eat lunch. We ask for a meal during dinner service so that we don’t pass out on your wedding day. Time taken to eat a meal is re-couped.
Why do photographers have different pricing and package options?
Photographers are artists, and all artists value their time and work a little differently. We also offer different things in our packages. Some might edit a portion of the photos, others may edit all of them. Additionally, the add-on’s and extra service you receive before the wedding and afterwards can make a difference. Aside from finding a great style that you love, the most important thing is finding a photographer who you really “click” with. (Pun intended).